Pinpointing & Measurement in Performance Management | Supervision BCBA CEU Credits: 2

Author/Speaker

Shannon Biagi is the CEO and founder of Chief Motivating Officers, LLC, an organization committed to improving the world at work through practical behavior change strategies. As an experienced organizational behavior management (OBM) practitioner, educator, and executive coach, she has partnered with organizations around the globe to drive meaningful, measurable change and empower leaders at all levels. Shannon is a Board-Certified Behavior Analyst (BCBA) and a co-author of the best-selling textbook OBM Applied: A Practical Guide to Implementing Organizational Behavior Management. She is completing her doctorate in Instructional and Performance Technology at the University of West Florida. Shannon also served for six years as Director of Operations for The OBM Network, the world’s largest professional development organization focused on OBM.

Objectives

1. Differentiate between behaviors, generalities, attitudes, states, and values in the workplace
2. Select the appropriate order of steps in the pinpointing process
3. Differentiate between behaviors, outputs, and business results
4. Determine how detailed a pinpoint must be in context of desired behavior change
5. Determine which measurement strategies are fundamental, derived, sampled, or other
6. Given a scenario, select the most appropriate measurement system
7. Identify the role of inter-observer agreement in the measurement development process
8. Determine best practices for graphing group performance data in PM
9. Identify special considerations for graphing individual data in PM