This course will expand upon critical components of the performance management process, including pinpointing, developing measurement tools, considerations for monitoring performance both formally and informally, and will provide a very brief primer on graphing and data displays in performance management.
$20.00Original price was: $20.00.$16.00Current price is: $16.00.
This course will expand upon critical components of the performance management process, including pinpointing, developing measurement tools, considerations for monitoring performance both formally and informally, and will provide a very brief primer on graphing and data displays in performance management.
This course extends beyond the BCBA and BCaBA Task Lists by focusing on the precision of measurement and operationalizing behavior within performance management contexts—topics not explicitly specified in standard task list content. It is behavior-analytic in nature, emphasizing the selection and construction of clear, observable, and measurable performance definitions, implementation fidelity checks, interobserver agreement procedures, and data collection methods for decision-making in supervisory and organizational settings. The course is designed for certified and aspiring behavior analysts, especially those in supervisory roles, equipping them with rigorous, data-driven tools to enhance accuracy, consistency, and ethical accountability in performance assessment and management.
Publication Date: May 2025
This Supervision course provides 2 CEU credits for BACB, QABA, and IBAO.
BACB CEUs
2 Credits
IBAO CEUs
2 Credits
QABA CEUs
2 Credits
Course Format
Video + Activities
Type of Credit
Supervision
ACE Provider
ACE Provider Information Provider Name: 123 Behavior Analyst CE Provider Type: Organization Provider Number: OP-23-10561 Next Renewal Date: 10/31/2026
Author/Speaker
Shannon Biagi is the CEO and founder of Chief Motivating Officers, LLC, an organization committed to improving the world at work through practical behavior change strategies. As an experienced organizational behavior management (OBM) practitioner, educator, and executive coach, she has partnered with organizations around the globe to drive meaningful, measurable change and empower leaders at all levels. Shannon is a Board-Certified Behavior Analyst (BCBA) and a co-author of the best-selling textbook OBM Applied: A Practical Guide to Implementing Organizational Behavior Management. She is completing her doctorate in Instructional and Performance Technology at the University of West Florida. Shannon also served for six years as Director of Operations for The OBM Network, the world’s largest professional development organization focused on OBM.
Published Peer-Reviewed Research or Books on the Subject
☑ Yes
Co-author of OBM Applied! (Volumes 1–4), a peer-reviewed scholarly book series addressing Organizational Behavior Management, performance measurement, operational definitions, data-based decision making, and systems-level intervention. Additional peer-reviewed publication in MIT Sloan Management Review and other scholarly/professional outlets addressing evidence-based management, performance diagnostics, and measurement practices directly relevant to pinpointing and data use in organizational settings.
≥ 5 Years of Practical Experience(e.g., direct service delivery, applied practice, professional engagement)
☑ Yes
Over a decade of applied professional experience in Organizational Behavior Management across nonprofit, healthcare, education, and business environments. Extensive hands-on experience operationalizing performance behaviors, developing measurement systems, monitoring performance formally and informally, conducting fidelity and reliability checks, and using performance data to guide supervisory and organizational decision-making.
≥ 3 Years Teaching / Training / Mentoring Experience
☑ Yes
Extensive experience teaching, training, and mentoring professionals in OBM and performance management, including roles as university professor, Director of Continuing Education, and instructional designer. Has developed and delivered hundreds of professional trainings, workshops, and CE courses focused on pinpointing, measurement system design, data displays, and ethical data use in supervisory and organizational contexts.
Objectives
Differentiate between behaviors, generalities, attitudes, states, and values in the workplace
Select the appropriate order of steps in the pinpointing process
Differentiate between behaviors, outputs, and business results
Determine how detailed a pinpoint must be in context of desired behavior change
Determine which measurement strategies are fundamental, derived, sampled, or other
Given a scenario, select the most appropriate measurement system
Identify the role of inter-observer agreement in the measurement development process
Determine best practices for graphing group performance data in PM
Identify special considerations for graphing individual data in PM
