This course will share an introduction to Performance Management, a sub-discipline of Applied Behavior Analysis (ABA) practice. Designed for behavior analysts with little/no exposure to Organizational Behavior Management (OBM) or Performance Management, this introduction will provide context to how Performance Management came to be, how it is related to clinical practice and behavior analytic certification, and how behavior analysts can share the benefits of behavior science with the wider business community.
This course goes beyond the current BCBA and BCaBA Task Lists by introducing behavior analysts to Performance Management and Organizational Behavior Management (OBM)—an application area that is not explicitly represented within existing task list competencies. While the task lists emphasize behavior-analytic principles primarily within clinical and educational contexts, this course expands those principles to organizational systems, leadership practices, and workforce behavior. It addresses the historical foundations of performance management, the translation of clinical ABA concepts to business and organizational environments, and the ethical dissemination of behavior science to non-clinical stakeholders. By situating ABA within broader organizational applications, the course extends learners’ professional competence beyond task list–specified skills while remaining firmly grounded in core behavior-analytic principles such as reinforcement, measurement, and data-based decision making.
Publication Date: May 2025
This course provides 2 CEU credits for BACB, QABA, and IBAO.
Speaker/Author
Shannon Biagi is the CEO and founder of Chief Motivating Officers, LLC, an organization committed to improving the world at work through practical behavior change strategies. As an experienced organizational behavior management (OBM) practitioner, educator, and executive coach, she has partnered with organizations around the globe to drive meaningful, measurable change and empower leaders at all levels. Shannon is a Board-Certified Behavior Analyst (BCBA) and a co-author of the best-selling textbook OBM Applied: A Practical Guide to Implementing Organizational Behavior Management. She is completing her doctorate in Instructional and Performance Technology at the University of West Florida. Shannon also served for six years as Director of Operations for The OBM Network, the world’s largest professional development organization focused on OBM.
Instructor Qualifications
Shannon Biagi’s CV
| Requirement Category |
Meets Requirement (✔) |
Evidence / Description |
| Published Peer-Reviewed Research or Books on the Subject |
☑ Yes |
Co-author of OBM Applied! (Volumes 1–4), a peer-reviewed scholarly book series providing foundational and applied coverage of Organizational Behavior Management and performance management principles. Additional peer-reviewed publication in MIT Sloan Management Review and other scholarly and professional outlets addressing evidence-based management and the application of behavior science to organizational contexts, directly supporting introductory instruction in performance management. |
| ≥ 5 Years of Practical Experience(e.g., direct service delivery, applied practice, professional engagement) |
☑ Yes |
Over a decade of applied professional experience in Organizational Behavior Management and performance management across nonprofit, healthcare, education, and business settings. Extensive experience applying performance management principles, consulting with organizations, translating clinical behavior-analytic concepts to organizational contexts, and demonstrating how behavior science can be leveraged beyond traditional clinical practice. |
| ≥ 3 Years Teaching / Training / Mentoring Experience |
☑ Yes |
Extensive experience teaching, training, and mentoring professionals in OBM and performance management, including service as a university professor, Director of Continuing Education, and instructional designer. Has developed and delivered hundreds of professional trainings, workshops, and CE courses introducing behavior analysts to OBM, performance management foundations, and the relationship between clinical ABA and organizational applications. |
