This course will provide instruction on how to leverage various types of consequences as a leader and manager in an organization from a performance management practitioner perspective. The idea of reinforcement is expanded upon, including an analysis of verbally-mediated, rule-governed, indirect contingencies compared to direct reinforcement. Research is reviewed on the use of “reinforcers” such as Employee-of-the-Month, and how the use of penalties can impact staff behavior compared to the use of positive reinforcement. Finally, common applications of extinction in the workplace are explored, and tips are provided on best practices for the use of extinction, as well as reinforcers and punishers.
This Supervision course provides 2 CEU credits for BACB, QABA, and IBAO.
Speaker/Author
Shannon Biagi is the CEO and founder of Chief Motivating Officers, LLC, an organization committed to improving the world at work through practical behavior change strategies. As an experienced organizational behavior management (OBM) practitioner, educator, and executive coach, she has partnered with organizations around the globe to drive meaningful, measurable change and empower leaders at all levels. Shannon is a Board-Certified Behavior Analyst (BCBA) and a co-author of the best-selling textbook OBM Applied: A Practical Guide to Implementing Organizational Behavior Management. She is completing her doctorate in Instructional and Performance Technology at the University of West Florida. Shannon also served for six years as Director of Operations for The OBM Network, the world’s largest professional development organization focused on OBM.
