Consequences in Performance Management | Supervision BCBA CEU Credits: 2
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This course will provide instruction on how to leverage various types of consequences as a leader and manager in an organization from a performance management practitioner perspective.
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This course will provide instruction on how to leverage various types of consequences as a leader and manager in an organization from a performance management practitioner perspective. The idea of reinforcement is expanded upon, including an analysis of verbally-mediated, rule-governed, indirect contingencies compared to direct reinforcement. Research is reviewed on the use of “reinforcers” such as Employee-of-the-Month, and how the use of penalties can impact staff behavior compared to the use of positive reinforcement. Finally, common applications of extinction in the workplace are explored, and tips are provided on best practices for the use of extinction, as well as reinforcers and punishers.
This course extends beyond the current BCBA and BCaBA Task Lists by addressing the nuanced use of consequences in workplace settings—including reinforcement (both positive and negative), punishment, extinction, and indirectly mediated contingencies like employee recognition programs—which are not explicitly outlined in standard task list content. It remains fundamentally behavior-analytic in nature by grounding each topic in Organizational Behavior Management (OBM) principles, examining how various consequences function to shape employee behavior, differentiating between direct and rule-governed contingencies, and highlighting best practices for applying reinforcement and extinction ethically and effectively. This course is designed for certified and aspiring behavior analysts—especially those in supervisory or organizational roles—providing practical, research-informed tools for leveraging consequence-based strategies to enhance staff performance and organizational outcomes.
Publication Date: May 2025
This Supervision course provides 2 CEU credits for BACB, QABA, and IBAO.
BACB CEUs
2 Credits
IBAO CEUs
2 Credits
QABA CEUs
2 Credits
Course Format
Video + Activities
Type of Credit
Supervision
ACE Provider
ACE Provider Information Provider Name: 123 Behavior Analyst CE Provider Type: Organization Provider Number: OP-23-10561 Next Renewal Date: 10/31/2026
Speaker/Author
Shannon Biagi is the CEO and founder of Chief Motivating Officers, LLC, an organization committed to improving the world at work through practical behavior change strategies. As an experienced organizational behavior management (OBM) practitioner, educator, and executive coach, she has partnered with organizations around the globe to drive meaningful, measurable change and empower leaders at all levels. Shannon is a Board-Certified Behavior Analyst (BCBA) and a co-author of the best-selling textbook OBM Applied: A Practical Guide to Implementing Organizational Behavior Management. She is completing her doctorate in Instructional and Performance Technology at the University of West Florida. Shannon also served for six years as Director of Operations for The OBM Network, the world’s largest professional development organization focused on OBM.
Published Peer-Reviewed Research or Books on the Subject
☑ Yes
Co-author of OBM Applied! (Volumes 1–4), a peer-reviewed scholarly book series addressing Organizational Behavior Management, reinforcement systems, consequences, leadership behavior, and performance management. Additional peer-reviewed publication in MIT Sloan Management Review and other scholarly and professional outlets examining evidence-based management practices, reinforcement, punishment, and organizational contingencies relevant to workplace behavior change.
≥ 5 Years of Practical Experience(e.g., direct service delivery, applied practice, professional engagement)
☑ Yes
Over a decade of applied professional experience in Organizational Behavior Management across nonprofit, healthcare, education, and business settings. Extensive hands-on experience designing and evaluating consequence systems, reinforcement programs, recognition systems, extinction-based strategies, and performance management interventions aimed at shaping employee behavior and improving organizational outcomes.
≥ 3 Years Teaching / Training / Mentoring Experience
☑ Yes
Extensive experience teaching, training, and mentoring professionals in OBM and performance management, including roles as university professor, Director of Continuing Education, and instructional designer. Has developed and delivered hundreds of professional trainings, workshops, and CE courses on reinforcement, punishment, extinction, rule-governed behavior, and ethical leadership practices for supervisors and behavior analysts.
Objectives
Differentiate between direct and indirect-acting contingencies in the workplace
Determine the impacts of utilizing negative reinforcement to drive behavior in business settings
Determine the impacts of utilizing positive reinforcement to drive behavior in business settings
Given a study on employee of the month, describe the changes in employee behavior observed in the study
Differentiate between punishers and penalties
Determine the best practice guidelines for utilizing punishment at work
Identify common instances of extinction in the workplace